Delivery & Security

Delivery Options & Charges

We use XPD and Royal Mail to deliver orders quickly and cheaply across the UK, Europe and the rest of the world.

Delivery charges for most of the mainland UK are shown automatically on the basket page. Please log in and enter your address for exact international, non-mainland UK or Highlands pricing.

Most orders will require a signature on delivery except some very low cost Royal Mail 1st Class items. If you are not in when the courier/postman calls, a card will be left and you can rearrange delivery on an alternate date.


Security Policy

Autovalues Engineering recognises the importance of security regarding information you send us over the Internet. Online store security is one of our highest priorities and we have taken extensive steps to ensure that our online security measures safeguard your information, so that any data transmitted by our users cannot be read in the unlikely event of interception. Additionally, we have in place a privacy policy with information addressing how we use and store information that you provide.

We hope that once you understand the measures we employ to ensure secure transactions and privacy, that you will be as confident about the safety of your online transaction as we are.

In this Security Policy references to:

    “We”, “Us” and “Our” are to Autovalues Engineering.
    “Person” means individual, or a body corporate or unincorporated, and “Persons” shall be construed accordingly.
    “You” or “Your” means the person using this site.

 

Security measures

We advise you not to disclose your password or user name to any other person.

You are fully responsible for ensuring that no unauthorised access is obtained to the service through your registered account. You will be entirely liable for all activities conducted and charges incurred through your Registered Account whether authorised by you or not.

If we have reason to believe that there has been or is likely to be a breach of security or misuse of the service we may change your password and notify you accordingly.

You may change your password and registration details on-line. If you forget your password, please use the on-line password reminder service. If you are/have been unable to successfully use this service then please contact us and if you satisfy our security checks, we will issue you with a new password.

You acknowledge that we may be obliged by law to store all of your communications or your material and activity logs for a period of time and that we may be required by law to disclose details to government, law enforcement officials and other such agencies.

 

How secure is your information?

We work to protect the security of your information. When you’re submitting information to Autovalues Engineering over the internet, security is handled as follows:

     
When your browser (e.g. Internet Explorer) connects with the secure side of our server that connection is between you and the server alone.

We ensure the security of all protected data transmitted to and from our site through the use of Secure Sockets Layer (SSL) a server-based encryption technology. As you enter personal information (such as your password, address and phone number, SSL scrambles the data so that it’s only available to you and Autovalues Engineering. With this security, you can send your details to us without risk of interception.

Information that we store internally to enable us to process your order is kept on a computer system that operates independently of the web server.

You can check that you are shopping in a secure environment by looking for an image of a locked padlock icon in Internet Explorer. This will appear on any page where you are entering personal information.

We maintain procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

Authorised third-party agents may require access to some of your personal information. For example, if we need to ship something to you, we must share name and address details with a courier. We only provide third-party agents with the minimum amount of information required to complete the requested service or transaction. We do not otherwise share your personal information with third-parties, unless you have granted us permission to do so.

We are aware that some people may be wary of ordering goods over the internet, and we will gladly deal with any issues that you may have over the telephone.

 

Contact

If you have any comments, suggestions, concerns or questions regarding this Security Policy, please e-mail accounts@autovalues.co.uk
 
Please remember to include your name, address and a contact number.